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Competent and committed â€“ we're here to take care of your request! If you have any questions or would like to report an error, our technical support team would gladly help you. If you have a request for technical assistance, please log in to the support portal with your personal login and submit it online. If you do not yet have a personal account, we would be happy to set one up for you.
Your main contact person is:
Phone +49 4102 / 88 38 38
We use TeamViewer to work for secure access to your PC and a direct view of your screen. Our support representative then has a precise view of the incident at hand, and can provide immediate assistance in troubleshooting. You don't have to worry about installation, configuration or complicated registration. To schedule a TeamViewer session, please call our Technical Support at +49 4102 883838. Then start TeamViewer QuickSupport (see download button below).TeamViewer is an extremely secure solution for remote support. We connect on secure data channels with 1024 Bit RSA Key Exchange and 256 Bit AES Session Encoding.
As part of your valid software maintenance contract, we provide you with the licenses for updates free of charge. If you wish the installation to be performed individually, we would be pleased to put together an individual offer for you.
*All versions dating prior to those listed here have been discontinued. Subject to change without notice. Error excepted.
xFlow products have been renamed. The "xFlow" in the product name has been replaced by "xSuite".
|Software||Current Version||Announced Version||Supported Version||End of Life*|
|xSuite Business Solutions Cube: Invoice, Procurement, Orders, Order Confirmation, Delivery Notes||5.2.9||5.2.10 (Q2/2023)||5.2.1 - 5.2.x||5.0.x - 5.1.3 (30.06.2019); 5.1.4 - 5.2.0 (31.12.2022)|
|xSuite Public Sector Cube||5.2.9||5.2.10 (Q2/2023)||5.2.1 - 5.2.x||5.1.4 - 5.2.0 (31.12.2022)|
|xSuite Capture Prism Scan Client||11.0.6||none||10.x - 11.x||9.x (31.03.2019), 10.x (31.12.2024)|
|xSuite Capture Prism||2.5||2.6 (Q1/2023)||2.4.x - 2.5.x||1.0.x-1.4.x (31.12.2019), 2.0.x (01.12.2020), 2.1.x (30.06.2021), 2.2.x (31.12.2021), 2.3.x (01.10.2022), 2.4.x (01.06.2023), 2.5.x (31.12.2023)|
|xSuite Folders Cube||3.7||3.8 (Q3/2022)||1.x - 3.x||none|
|xSuite Archive Prism||1.2.4||2.0 (Q1/2023)||1.2.x||1.0.x - 1.1.x (30.01.2022), 1.2.x (31.12.2023)|
|xSuite Invoice Prism||5.5||5.6 (Q4/2023)||5.3.x - 5.5.x||5.1 (31.12.2020), 5.2 (30.06.2021), 5.3.x (31.12.2023), 5.4.x (31.12.2023)|
|xSuite Interface Prism||4.72||5.0 (Q1/2023 - beta release)||4.71.x - 4.72.x||4.27.x (31.12.2020), 4.67.x and 4.69.x (30.06.2021), 4.70.x (31.12.2022), 4.71.x (01.06.2023)|
|DOCUMENTS by otris||5.h||5.i (tba)||5.x||4.x (31.12.2018)|
|EASY ENTERPRISE.i||3.95||none - discontinued||none - discontinued||3.95|
|EASY Archive (incl. EEX, Smart)||7.0||none||6.2.x - 7.0.x||6.1 (13.04.2020), 6.2 (28.09.2023), 7.0 (26.02.2024)|
|EASY for Exchange||2.1.7||none||2.1.6 - 2.1.7||2.1.5 (30.06.2022), 2.1.6 (31.12.2022)|
|Lexmark/Saperion (ECM Suite / ECM Foundation)||EP6||none||8.1, EP4, EP6||7.5.6 (31.12.2019), 8.0 (31.12.2020), 8.1 (01.01.2023), EP4 (29.01.2023)|
|IRISXtract for Documents||5.0||none||4.x - 5.x||3.2 (31.12.2016), 4.x (31.12.2023), 5.x (31.12.2027)|
|Kofax Transformation Modules (KTM)||6.4||none||6.3 - 6.4||6.1 (20.07.2019), 6.2 (18.05.2021), 6.3 (19.04.2023), 6.4 (09.12.2024)|
|Kofax Capture (Ascent Capture)||11.1||none||11.x||10.x (19.08.2020), 11.0 (15.01.2024)|
|xSuite Core Prism||184.108.40.206||none - discontinued||220.127.116.11||18.104.22.168 (01.06.2022)|
|xSuite Encore Prism||3.0||3.1 (Q1/2022)||3.x||none|
|otris contract||4||none||4||update required|