Data Protection

Data Protection

Privacy Policy of xSuite Group GmbH

We are pleased to see your interest in our company as well as our products or services. We would like you to feel safe when you visit our websites, also in view of the protection of your personal data, as we take the protection of your personal data very seriously. Compliance with the provisions of the General Data Protection Regulation (GDPR) is a matter of course for us. We want you to know when we collect what data and how we use them. We have taken technical and organisational measures that ensure that the rules for data protection will be observed both by us and by any external service providers that we may use.
In accordance with the requirements of data protection law, we will collect, process and use the personal data provided by you only for specified purposes. Your data will as a matter of principle not be sold or rented by us to any third parties. We will transmit your personal data to third parties exclusively only if required to do so by administrative or court order, if it is necessary for the performance of a contract or for credit protection, if there is a legal basis for the disclosure, or if you give your express consent.

We have imposed upon our employees and any service providers that may be instructed by us a duty of confidentiality and the duty to observe the requirements of data protection law in accordance with the provisions of the law.

What is personal data?
Personal data is any information relating to your identity. This includes, for example, data such as your name, address, telephone number and the email address. To use our websites, it is not necessary for you to disclose any personal data. However, in certain cases, we need your name and your address as well as further information to enable us to provide the desired services. The same applies, for example, to the mailing of information material or the shipment of goods ordered and when we answer individual questions. We will draw your attention to this when that becomes necessary. In addition, we store and process only data that you voluntarily or automatically make available to us.

If you wish to use our services, we generally collect only such data as we need to provide the services. Should we ask for any further data, this would be information provided voluntarily by you. The processing of personal data takes place exclusively to perform the desired service and to safeguard our own legitimate business interests.

Name and contact data of the data controller
The data controller for the website and the subsequently described processing activities is xSuite Group GmbH, Hamburger Str. 12, 22926 Ahrensburg („xSuite“). For any questions regarding our Privacy Policy or the processing of personal data please contact

Purposes and legal bases for the processing of personal data

a) Cases allowed by law
In cases where hardware or software, any service or other work desired is provided by xSuite Group GmbH, xSuite uses the data made available in the contract, the order or acceptance form or, for example, by email (e.g. name, email address, telephone number, name and address of your business, bank details, etc.). These data are used exclusively to perform and/or make available the service desired in each case. This also comprises the necessary steps prior to the conclusion of the contract, the answering of questions in that connection, for example also processing or provision of customer feedback, support inquiries, other contents, learning programs, training and events by xSuite as well as access thereto.

Any marketing communication (such as emails and telephone calls with advertising contents) is effected by xSuite – insofar as that is required by law – on the basis of your consent, combined with the possibility for you to object here at any time to this kind of communication with us.

xSuite can within the framework of an existing business relationship between you and xSuite inform you - to the extent allowed by local law - about xSuite products or services (such as, for example, events, seminars or webinars) similar to the products and/or services which you have already acquired from xSuite and/or are using or which are connected with them. If you have participated in an event, a seminar or webinar of xSuite or have acquired products or services from xSuite, xSuite can also contact you to obtain feedback from you in view of improving these products or services.

You can object at any time here to the use of your personal data for the purposes described above. In this case, xSuite will discontinue the use of your personal data for the purposes pursued on the basis of a legitimate interest of xSuite and will remove these data from its systems, unless xSuite is allowed to use these personal data for another purpose set out in this Privacy Policy or xSuite provably has a compelling legitimate interest in the further processing of your personal data.

b) Consent
xSuite will use your personal data in cases other than those allowed by law only if you first give your prior consent to processing in each case, for example by stating your name, your email address and postal address, your telephone number, your job title and basic information about your company to keep you informed about current product announcements and other information regarding software and services of xSuite (including by means of marketing-related newsletters) and about events of xSuite, and to display relevant contents on the websites of xSuite.
You can at any time revoke your consent given within the framework of this Privacy Policy here. In case of revocation, there will be no further processing of your personal data which your consent applied to, unless xSuite is obliged by law to continue processing. Should xSuite be required by law to keep your personal data, the further processing of your personal data will be limited accordingly and the data will be stored only for the data retention period stipulated by law. The revocation has no effect on any processing of your personal data by xSuite in the past up to the time of revocation.
The use of cookies
When you visit one of our websites, we may store information on your computer in the form of a cookie. Cookies are small text files which are sent by a web server to your browser and are stored on the hard disk of your computer. This information serves to automatically recognise you when you next visit our websites and to facilitate the navigation for you. Cookies allow us, for example, to customise a website to your interests.

Of course, you can also look at our websites without cookies. If you do not want us to recognise your computer, you can prevent the storage of cookies on your hard disk by selecting "do not accept cookies" in your browser settings. Your browser producer's instruction manual will tell you more precisely how this works. However, if you do not accept any cookies, the functions offered by us may be limited. Click here to change your cookie settings:
The use of web analytics
This website uses Google Analytics, an open source software for the statistical analysis of visitor accesses. Google Analytics also uses the so-called "cookies", text files which are stored on your computer and allow an analysis of the use of the website by you. The information generated by the cookie regarding your use of this Internet offer is stored on the provider's server in Germany. The IP address is anonymised immediately after processing and prior to storage. You can prevent the installation of cookies by selecting the appropriate browser software settings; however, please understand that you may in that case no longer be able to fully use all functions of this website.

The processing is based on Art. 6 (1) a) GDPR.

If you wish to disable the tracking of your visits in the Google Analytics Web statistics, you will find options for deactivating Google Analytics in the browser add-on in the following link: Click here to opt-out of Google Analytics.

We have implemented technical and organisational safety measures to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and all third parties involved in the data processing are obliged to observe the German Federal Data Protection Act and to confidentially treat all personal data. When personal data are collected and processed, the information is transmitted in encrypted form in order to prevent any misuse of the data by third parties. Our safety measures are constantly reviewed to keep up with technological progress.
General remark on external links

You may find links to third-party websites on our websites for your information. We have no influence on the content or design of external sites operated by third parties. The contents of this Privacy Policy may be inapplicable there depending on the circumstances. Therefore, please ask the provider concerned for information about the privacy policies applicable there.
General remarks on social media/bookmarks

So-called bookmarks (e.g. for Facebook, Twitter, Xing, etc.) are integrated into our website. Social bookmarks are Internet bookmarks that enable the users of such a service to collect links and news reports. These appear on our websites only as links to the services concerned. After clicking on the integrated image, you will be directed to the site of the provider concerned so that user information is transmitted only then to these providers. Information regarding the handling of your personal data when you use these websites is available in the various providers' privacy policies.
Feature requests

xSuite offers the possibility of submitting product requests (feature requests) to improve its software solutions on the application level. For this purpose name, e-mail address and company are requested. These data are used by xSuite to contact you in order to ask questions or give other feedback.
The legal basis for the processing is Art. 6 para. 1 lit. a,b GDPR. Your contact data will only be used to establish contact and will be deleted after six months at the latest.
Data Protection in the Application Process

The protection of personal data is of great importance to us. We handle the data you have provided to us in accordance with the legal provisions of Germany, in particular those of the General Data Protection Regulation (GDPR) and those of the Federal Data Protection Act (BDSG).

1. Application information
As part of the application process, we collect different kinds of information. In particular, this includes contact information contained in your personal data, such as name, address, date of birth, telephone number, e-mail address, and a description of your education, work experience and skills; your certificates; and cover letters. This information will be processed electronically if you have sent us your application materials online through the application form on our website, by e-mail, or through other electronic means.

In submitting your application, you assure us that the information you provide is true and correct. Please note that any false statement or deliberate omission may constitute grounds for rejection or subsequent dismissal.

2. Collection, processing, use, and disclosure of your data
Personal data will only be collected, stored, processed and used for purposes related to your interest in current or future employment at our company and the processing of your application. This data is used to contact you about your application.

If your application is successful, the data provided may be used for administrative purposes within the scope of employment.

Only the relevant contact persons at our company will have knowledge of and process your application. All employees entrusted with the data processing are obligated to retain the confidentiality of your data. Under no circumstances will third parties receive knowledge of your details.

Your data will be collected for the purposes of filling vacancies throughout the group of companies (xSuite Group GmbH, xSuite Benelux B.V., xSuite CEE s.r.o, xSuite División Iberia S.L., xSuite Scandinavia ApS, xSuite Consulting ASIA Pte. Ltd.; xSuite Solutions Inc.). By entering your data, you agree—where necessary—to the use of your data in all companies affiliated with the company under group law.

We also cooperate with external personnel consultancies that recommend suitable candidates either with or without our commissioning and send us application materials.

3. Legal basis
We process personal data on the basis of Art. 6 (1) lit. a,b GDPR.

4. Storage
If we are unable to offer you employment, we will retain the data received from you for up to six months for the purposes of answering questions relating to your application and rejection. Your documents will only be retained for a longer period of time if you have expressly consented to this.

5. Deletion of data, revocation of consent
You have the right at any time to request more detailed information on your stored data, to inspect this data and to demand that incorrect or inapplicable data related to you be corrected or that the data stored be deleted in whole or in part.

You are entitled to revoke your consent at any time, effective for the future. The data concerned will then be deleted immediately. In this case, please send your revocation stating your full name and your e-mail address to
Use of HubSpot

xSuite also uses the marketing software HubSpot, which is operated by HubSpot Germany GmbH, Unter den Linden 26, 10117 Berlin, Germany, for marketing purposes. Information that you provide to us for marketing purposes is transmitted to HubSpot. For this purpose, we aggregate within Hubspot personal data that we receive through our web analytics tools listed above or that you have voluntarily provided to us as part of the above data processing procedures, such as when you register for a webinar. The collected data are used by xSuite exclusively for marketing purposes (pricing, sales promotion measures, choice of distribution channels). You will find the privacy policy of HubSpot at

Insofar as you participate in an event hosted by us, it is in most cases essential that we process your personal data.

In doing so, we process your name, your employer, professional and private contact data, as well as other information submitted voluntarily. Furthermore, we may supplement this data with publicly accessible information from the Internet (e.g., your company website). In addition, when participating in online or hybrid events, electronic characteristics (e.g. IP address, metadata of your terminal device, participation duration) may also be processed by us through a processor. The purpose of the processing is the handling of the participation in the respective event, the legal basis of the processing is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR, which lies in the efficient handling of the event. Furthermore, the legal basis of processing in the case of events for a fee may also be Art. 6 (1) (b) GDPR, as we then have to process your data due to the contractual obligations to be fulfilled.

In the course of the events, photos, video and audio recordings are regularly made for documentation purposes, which are published internally as well as externally (e.g. on our website, in social media) on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR.

The processing of the above-mentioned, personal data is necessary to achieve the aforementioned purposes, participation may not be possible without processing the above-mentioned data.

Amendments of the Privacy Policy

We reserve the right to amend our safety and data protection rules insofar as that may be necessary because of technical developments. In these cases, we will also amend our privacy statement. Please always observe the most recent version of our Privacy Policy.

Right to information and to object

You can at any time obtain information about the data concerning you that we have stored and you can demand the correction, the deletion or the limitation of the processing of these personal data. However, xSuite can delete your personal data or restrict their use only if there is no legal obligation to retain or use the data in the context concerned and if xSuite cannot assert a prior right regarding the retention or context-related use of these data. Furthermore, you can at any time revoke your consent to the collection and storage of your personal data by us. If you wish to do so, please send an email to our data protection officer here.
Data Protection Officer

If you have any further questions about data protection, you can contact our data protection officer directly by e-mail at
Competent supervisory authority

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein
Postfach 71 16
24171 Kiel
Holstenstraße 98
24103 Kiel

Phone: 0431/988-1200
Fax: 0431/988-1223

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