Expert Knowledge on Digitalization & Automation of Business Processes
Topic: AI and Machine Learning
Artificial Intelligence (AI) has made remarkable progress in recent years, especially through generative AI (GenAI), which can create content and respond to prompts. But a new shift is on the horizon: Agentic AI. This emerging technology is elevating AI to a whole new level—enabling systems not just to respond to instructions, but to make independent decisions, create plans, and execute actions.
So what exactly is Agentic AI, and how does it differ from traditional AI approaches?
Agentic AI refers to AI systems that act autonomously and are capable of pursuing goals independently. Unlike conventional AI systems that rely on direct inputs and perform predefined tasks, agentic systems introduce a new dimension of autonomy. They can analyze data, detect patterns, develop strategies, and implement them—often with little or no human supervision.
Core characteristics of Agentic AI include:
Traditional AI technologies generally fall into two categories:
Agentic AI goes a step further—it doesn't just process instructions, it acts proactively. For example, while a standard AI might generate an email from a template, an agentic AI would recognize the need to send an email, write it, determine the best time to send it, and track the recipient’s response to follow up if needed.
Accounting is one of the key business functions poised to benefit significantly from Agentic AI. In particular, accounts payable (AP) and invoice processing stand to gain major automation boosts.
Potential applications include:
As promising as Agentic AI is, it comes with its own set of challenges:
To address these issues, clear regulations, transparent algorithms, strong security protocols, and employee engagement are critical.
Leading analysts predict that by 2028, one-third of all enterprise software will incorporate Agentic AI, and at least 15% of everyday business decisions will be made autonomously by AI. In finance and accounting especially, many manual tasks are expected to be largely automated. This evolution won’t just drive productivity—it will also pave the way for new business models and markets.
Organizations that embrace Agentic AI early stand to gain a significant competitive edge. The technology is on track to become a standard component of modern enterprise systems—reshaping how businesses operate, plan, and make decisions.
Agentic AI marks a fundamental shift in the evolution of AI systems. With the ability to act independently, it’s set to transform our relationship with technology. In accounts payable, this means not just processing invoices, but actively contributing to strategic financial planning. The future of AI is autonomous, adaptive, and goal-driven—and it's already beginning.