The Customer File makes consistent use of SAP standards. The deep integration into SAP enables quick access to data such as the order in the customer folder. The authorizations available in SAP are still applicable, but additional authorizations for viewing folder contents can also be assigned. Therefore, depending on their rights, different users will have different views of screens such as order processing and sales.
We offer three different approaches for integrating Customer File in existing systems and processes:
With Customer File, you can access your customer documents in the web workplace or work in the classical SAP UI. A dedicated tile can be added to your Fiori launchpad for easy access. Customer File offers both native integration into the new S/4HANA technology and integration into classical SAP ERP applications.