Data Protection

Privacy Policy of WMD Group GmbH



We are pleased to see your interest in our company as well as our products or services. We would like you to feel safe when you visit our websites, also in view of the protection of your personal data, as we take the protection of your personal data very seriously. Compliance with the provisions of the General Data Protection Regulation (GDPR) is a matter of course for us. We want you to know when we collect what data and how we use them. We have taken technical and organisational measures that ensure that the rules for data protection will be observed both by us and by any external service providers that we may use.

In accordance with the requirements of data protection law, we will collect, process and use the personal data provided by you only for specified purposes. Your data will as a matter of principle not be sold or rented by us to any third parties. We will transmit your personal data to third parties exclusively only if required to do so by administrative or court order, if it is necessary for the performance of a contract or for credit protection, if there is a legal basis for the disclosure, or if you give your express consent.

We have imposed upon our employees and any service providers that may be instructed by us a duty of confidentiality and the duty to observe the requirements of data protection law in accordance with the provisions of the law.
 



What are personal data?

Personal data is any information relating to your identity. This includes, for example, data such as your name, address, telephone number and the email address. To use our websites, it is not necessary for you to disclose any personal data. However, in certain cases, we need your name and your address as well as further information to enable us to provide the desired services. The same applies, for example, to the mailing of information material or the shipment of goods ordered and when we answer individual questions. We will draw your attention to this when that becomes necessary. In addition, we store and process only data that you voluntarily or automatically make available to us.

If you wish to use our services, we generally collect only such data as we need to provide the services. Should we ask for any further data, this would be information provided voluntarily by you. The processing of personal data takes place exclusively to perform the desired service and to safeguard our own legitimate business interests.


Name and contact data of the data controller

The data controller for www.wmd.de is WMD Group GmbH, Hamburger Str. 12, 22926 Ahrensburg („WMD“). The data protection officer of WMD Group GmbH is Mr Frank Zumkeller, whom you may turn to directly by email (Mr Frank Zumkeller) with any questions regarding our Privacy Policy or the processing of personal data.
 


Purposes and legal bases for the processing of personal data
 

a) Cases allowed by law
 
In cases where hardware or software, any service or other work desired is provided by WMD Group GmbH, WMD uses the data made available in the contract, the order or acceptance form or, for example, by email (e.g. name, email address, telephone number, name and address of your business, bank details, etc.). These data are used exclusively to perform and/or make available the service desired in each case. This also comprises the necessary steps prior to the conclusion of the contract, the answering of questions in that connection, for example also processing or provision of customer feedback, support inquiries, other contents, learning programs, training and events by WMD as well as access thereto.
 
Any marketing communication (such as emails and telephone calls with advertising contents) is effected by WMD – insofar as that is required by law – on the basis of your consent, combined with the possibility for you to object here at any time to this kind of communication with us.
 
WMD can within the framework of an existing business relationship between you and WMD inform you - to the extent allowed by local law - about WMD products or services (such as, for example, events, seminars or webinars) similar to the products and/or services which you have already acquired from WMD and/or are using or which are connected with them. If you have participated in an event, a seminar or webinar of WMD or have acquired products or services from WMD, WMD can also contact you to obtain feedback from you in view of improving these products or services.
 
You can object at any time here to the use of your personal data for the purposes described above. In this case, WMD will discontinue the use of your personal data for the purposes pursued on the basis of a legitimate interest of WMD and will remove these data from its systems, unless WMD is allowed to use these personal data for another purpose set out in this Privacy Policy or WMD provably has a compelling legitimate interest in the further processing of your personal data.
 
b) Consent

WMD will use your personal data in cases other than those allowed by law only if you first give your prior consent to processing in each case, for example by stating your name, your email address and postal address, your telephone number, your job title and basic information about your company to keep you informed about current product announcements and other information regarding software and services of WMD (including by means of marketing-related newsletters) and about events of WMD, and to display relevant contents on the websites of WMD.
 
You can at any time revoke your consent given within the framework of this Privacy Policy here. In case of revocation, there will be no further processing of your personal data which your consent applied to, unless WMD is obliged by law to continue processing. Should WMD be required by law to keep your personal data, the further processing of your personal data will be limited accordingly and the data will be stored only for the data retention period stipulated by law. The revocation has no effect on any processing of your personal data by WMD in the past up to the time of revocation.
 

The use of cookies

When you visit one of our websites, we may store information on your computer in the form of a cookie. Cookies are small text files which are sent by a web server to your browser and are stored on the hard disk of your computer. This information serves to automatically recognise you when you next visit our websites and to facilitate the navigation for you. Cookies allow us, for example, to customise a website to your interests.

Of course you can also look at our websites without cookies. If you do not want us to recognise your computer, you can prevent the storage of cookies on your hard disk by selecting "do not accept cookies" in your browser settings. Your browser producer's instruction manual will tell you more precisely how this works. However, if you do not accept any cookies, the functions offered by us may be limited. Click here to change your cookie settings: https://www.xsuite.com/#cookie-settings
 


The use of Webanalytics

This website uses Google Analytics, an open source software for the statistical analysis of visitor accesses. Google Analytics also uses the so-called "cookies", text files which are stored on your computer and allow an analysis of the use of the website by you. The information generated by the cookie regarding your use of this Internet offer is stored on the provider's server in Germany. The IP address is anonymised immediately after processing and prior to storage. You can prevent the installation of cookies by selecting the appropriate browser software settings; however, please understand that you may in that case no longer be able to fully use all functions of this website.

If you wish to disable the tracking of your visits in the Google Analytics Web statistics, you will find options for deactivating Google Analytics in the browser add-on in the following link: Click here to opt-out of Google Analytics. Source: www.datenschutzbeauftragter-info.de

 

Safety

We have implemented technical and organisational safety measures to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and all third parties involved in the data processing are obliged to observe the German Federal Data Protection Act and to confidentially treat all personal data. When personal data are collected and processed, the information is transmitted in encrypted form in order to prevent any misuse of the data by third parties. Our safety measures are constantly reviewed to keep up with technological progress.


General remark on external links

You may find links to third-party websites on our websites for your information. We have no influence on the content or design of external sites operated by third parties. The contents of this Privacy Policy may be inapplicable there depending on the circumstances. Therefore please ask the provider concerned for information about the privacy policies applicable there.

Remark regarding the use of your data

Our website uses the marketing software Intercom, a communication platform for direct interaction per chat between website visitors and us. Operator: INTERCOM R&D, Stephens Court, 18-21 Saint Stephens Green, Dublin 2, D02N960, Ireland. The privacy policy of Intercom is available at:
https://docs.intercom.io/pricing-privacy-and-terms/intercom-inc-privacy-policy
There is an agreement between WMD and Intercom regarding the EU Model Clauses. Your information (browser type/version, operating system used, time of the server inquiries, your email address, if provided by you) is transmitted to Intercom through our website when the chat function is used. These data are kept by WMD exclusively for the purpose of making the service possible and are subsequently deleted by Intercom.
This optional means of communication can be used by you as an alternative to email or telephone. When open, the chat function can be closed by clicking on the function "Close X" at the top right.


General remarks on social media / bookmarks

So-called bookmarks (e.g. for Facebook, Twitter, Xing, etc.) are integrated into our website. Social bookmarks are Internet bookmarks that enable the users of such a service to collect links and news reports. These appear on our websites only as links to the services concerned. After clicking on the integrated image, you will be directed to the site of the provider concerned so that user information is transmitted only then to these providers. Information regarding the handling of your personal data when you use these websites is available in the various providers' privacy policies.
 

Use of HubSpot

WMD also uses the marketing software HubSpot, which is operated by HubSpot Germany GmbH, Unter den Linden 26, 10117 Berlin, Germany, for marketing purposes. Information that you provide to us for marketing purposes is transmitted to HubSpot. This concerns, for example, your first name, your family name and the email address. Moreover, data that is not personal can be transmitted to HubSpot, e.g. the browser version, operating system, computer type, and information such as the IP address, the service provider and time stamp. The collected data are used by WMD exclusively for marketing purposes (pricing, sales promotion measures, choice of distribution channels). You will find the privacy policy of HubSpot at https://legal.hubspot.com/legal-stuff.


Amendments of the Privacy Policy

We reserve the right to amend our safety and data protection rules insofar as that may be necessary because of technical developments. In these cases, we will also amend our privacy statement. Please always observe the most recent version of our Privacy Policy.
 

Right to information and to object

You can at any time obtain information about the data concerning you that we have stored and you can demand the correction, the deletion or the limitation of the processing of these personal data. However, WMD can delete your personal data or restrict their use only if there is no legal obligation to retain or use the data in the context concerned and if WMD cannot assert a prior right regarding the retention or context-related use of these data. Furthermore, you can at any time revoke your consent to the collection and storage of your personal data by us. If you wish to do so, please send an email to our data protection officer: Mr Frank Zumkeller
 

Data Protection Officer


If you have any further questions about our statement regarding data protection and the prcessing of your personal data, you can contact our data protection officer directly by email: Mr Frank Zumkeller
 


Competent supervisory authority

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein

Postfach 71 16
24171 Kiel
or:
Holstenstraße 98
24103 Kiel

Telephone: +49 431 988-1200
Telefax: +49 431 988-1223
E-Mail
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