Please fill out the form. You will receive a system mail to verify your e-mail address (DOI process). Please confirm your e-mail by clicking the link. We will then contact you as soon as possible. Thank you very much.
Competent and committed – we're here to take care of your request! If you have any questions or would like to report an error, our technical support team would gladly help you. If you have a request for technical assistance, please log in to the support portal with your personal login and submit it online. If you do not yet have a personal account, we would be happy to set one up for you.
We use TeamViewer to work for secure access to your PC and a direct view of your screen. Our support representative then has a precise view of the incident at hand, and can provide immediate assistance in troubleshooting. You don't have to worry about installation, configuration or complicated registration. To schedule a TeamViewer session, please call our Technical Support at +49 4102 883838. Then start TeamViewer QuickSupport (see download button below).TeamViewer is an extremely secure solution for remote support. We connect on secure data channels with 1024 Bit RSA Key Exchange and 256 Bit AES Session Encoding.
As part of your valid software maintenance contract, we provide you with the licenses for updates free of charge. If you wish the installation to be performed individually, we would be pleased to put together an individual offer for you.
*All versions dating prior to those listed here have been discontinued. Subject to change without notice. Error excepted.
xFlow products have been renamed. The "xFlow" in the product name has been replaced by "xSuite". The SAP-integrated solutions are now called "Cube", and the ERP-independent solutions "Prism".
|Software||Current Version||Announced Version||Supported Version||End of Life*|
|xSuite Cube: Invoice, Procurement, Orders, Order Confirmation||5.2.4||5.2.5 (Q4/2020)||5.1.4 - 5.2.x||5.0.x - 5.1.3 (30.06.2019)|
|xSuite Public Sector Cube||5.2.4||5.2.5 (Q1/2021)||5.1.4 - 5.2.x||none|
|xSuite Capture Prism Scan Client||11.0.6||none||10.x - 11.x||9.x (Q1/2019)|
|xSuite Capture Prism||2.3.2||2.4 (Q1/2021)||2.0.x - 2.3.x||1.0.x-1.4.x (31.12.2019), 2.0.x (01.12.2020), 2.1.x (30.06.2021), 2.2.x (31.12.2021)|
|xSuite Folders Cube||3.4||3.4.1 (Q4/2020)||1.x - 3.x||none|
|xSuite Archive Prism||1.2.1||1.2.2 (Q1/2021)||1.0 - 1.2.x||none|
|xSuite Invoice Prism||5.3.1||5.4 (Q2/2021)||5.x||5.1 (31.12.2020), 5.2 (30.06.2021)|
|xSuite Interface Prism||4.69||4.70 (Q4/2020)||4.20 - 4.69||4.27.x (31.12.2020), 4.67.x (30.06.2021)|
|DOCUMENTS by otris||5.f||5.g (tba)||5.x||4.x (31.12.2018)|
|EASY ENTERPRISE.i||3.95||none - discontinued||none - discontinued||3.95|
|EASY Archive (EEX)||6.2||none||6.2||6.1 R7/R8 (13.04.2020), 6.2 (28.09.2021)|
|EASY for Exchange||2.1.4||none||2.0.3 - 2.1.4||2.0.1 (31.10.2019), 2.0.2 (31.03.2020), 2.0.3 (30.06.2020)|
|Lexmark/Saperion||8.1||none||8.x||7.5.6 (31.12.2019), 8.0 (31.12.2020)|
|IRISXtract for Documents||4.1||none||4.1||3.2 (31.12.2016)|
|Kofax Transformation Modules (KTM)||6.3||none||6.2 - 6.3||6.1 (20.07.2019), 6.2 (18.05.2021), 6.3 (19.04.2023)|
|Kofax Capture (Ascent Capture)||11||none||11.x||10.x (19.08.2020)|