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Managed Services for your xSuite

Managed Services for your xSuite

With its Managed Services, xSuite CEE s.r.o. offers monitoring and administration for xSuite implementations.

What are Managed Services?

  • Daily administration and/or extended application support of your systems by xSuite
  • Scalable service packages with SLA-based incident resolution
  • Services supplementing standard xSuite product maintenance
  • First-level support for all technical issues involving xSuite applications

Why use Managed Services?

  • You will release your administrators from daily routine work
  • You will allow immediate issue resolution through event-driven monitoring of your systems
  • You will receive the best possible administration of xSuite products in your systems
  • You will lower your servicing costs by shared xSuite resources

Who benefits from Managed Services?

  • Customers who would like to use knowledge of their internal experts for optimal business process execution rather than for monitoring application setup
  • Customers who wish to reduce effort invested in internal administration
  • Customers who wish to avoid build and maintain in-house competency in xSuite administration 

We offer you three service packages

1. Monitoring

  • Automatic monitoring of your system
  • Notification of your administrator

2. Error Processing

  • Single point of contact for error reporting
  • Troubleshooting with SLA

3. Daily Administration

  • Partial or complete management of administrative activities
  • Support of local administrators in the case of temporary bottlenecks
  • Management of time-consuming tasks on an ad-hoc or regular basis

Contact & Download

Our team in Bratislava is your partner for Managed Services:

Address:
xSuite CEE s.r.o.
Černyševského 26
85101 Bratislava, Slovakia
Tel +421 905 943 809

Contact by e-mail

For Downloading:

Overview Managed Services (PDF)


Your login as "Managed Services" customer:

Login to the ServiceDesk ticket system

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