Sarah is a Consultant Business Process Support and works at our location in Ahrensburg in the Hamburg area.
What is your job at WMD?
Receiving, categorizing and prioritizing customer inquiries.
The main focus of my job is systems analysis and error removal in the SAP environment. This mostly involves inquiries regarding either the workflow or FI and MM, the two SAP modules with which our product xFlow Invoice for SAP is most closely aligned. However, I am also responsible for questions on products for automated data extraction.
I handle the communication between the customer and the development department up to the point that the issue has been resolved.
What is special at WMD?
The variety of work
A pleasant company environment
The freedom to contribute new ideas